St. John FAQ's

USD

Atlantic Standard Time

The cost of living on St. John is higher than on the US Mainland.

While St. John is a beach town visitors are expected to cover up and wear shoes in town. Beach wear is reserved for the beach. As well it is suggested to greet everyone you meet with a Good Morning, Good Afternoon or Good Night!

Most villas on St. John collect rain water. Please make sure your villa has proper filtration. It is advised to only drink bottled water if these filters are not in place.

The USVI has made a law banning certain sunscreens in the territory.  Sunscreens containing the three Os — oxybenzone, octocrylene and octinoxate – harm our coral reefs and are (thankfully) banned in the territory.

Cell phone service can be spotty depending where you are located on island. There will be places regardless of what service you have that your phone just simply will not work. AT&T seems to be the most trustworthy.

Villas, condos and hotels have not been allowed to be built on the National Park beaches, but not every beach on the island is included in the Park and we do offer one home on a non-park beach, Cruz on Inn (Back link this) in Great Cruz Bay. We also offer some beautiful homes within an easy drive to the National Park beaches. Fortunately there are no condos on the beaches of St John.

Your villa will be immaculate upon arrival. Guests staying over 7 nights will be provided one mid stay clean per 7 nights. For an additional charge cleanings at any time can be provided with.

All of the villas managed by Bonvi Hospitality Group include everything you could need for your stay. Ask us and we most likely provide it or can have it at the villa upon arrival. 

Yes. For a small fee you can ship boxes to us and we will have them at the villa upon arrival. 

Cancellation Policy.  If Guest wishes to cancel his/her reservation, the amount collected will be refunded only if another rental is obtained for the same rental rate and dates, less an amount equal to 10% of the full Reservation Total.  No-shows, late arrivals, a reduction in the number of persons in your group, and early departures after your arrival are non-refundable including hurricane/tropical storm evacuation.  Refunds are not offered on this property.  We highly recommend purchasing ‘any reason cancellation’ trip insurance since no refunds are given.